Web Design FAQs: Your Questions Answered

We at Diginow have been in this web design industry for over 10+ years. In that time we have gained a vast amount of experience and knowledge. We crafted this FAQ web page to answer all frequently asked questions by our clients...

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Q. How long does it take to build a website?

This completely depends on what you need. While some websites may require months to design and construct, others may only require a few weeks. Every company has specific needs, and every client has different goals. Since it's difficult for us to guess, we usually don't. We will be able to comprehend your requirements through discussions, planning, and discussion before we can quote a job.

Q. How much does a website cost?

Our rates vary depending on your requirements. Contact us today for free quote.

Q. Are there any other costs for my website?

There are hosting fees if you host with us. If you can't provide the images yourself, there can also be a fee for those. However, we constantly try to use free stock image websites wherever feasible. Other than that, we always make any extra charges very clear up front so you know exactly where you stand.

Q. How many pages do I get with my website?

We can work on it based on your specifications. We would recommend creating a website with a few pages because it will aid in future SEO optimisation and adding more material to single page websites is difficult.

Q. What size companies do you produce web designs for?

We enjoy working with people and businesses of all shapes and sizes, and we apply the same expertise we use to support our high-profile and well-known customers to our work with smaller clients. As a local corporation, we are in a unique position to comprehend the requirements of expanding organisations. We are just as eager to collaborate with small firms as we are with big ones.

Q. Can I choose the images and icons that will be used on website?

Yes. We use stock images and icons when designing your website. Once you begin reviewing the designs, you can give us the images and icons you would like to use.

Q. Will you design my logo?

No. This service does not include designing your logo. We can give you advice and make recommendations. Contact us.

Q. Will the website design be unique or do you use a template?

We understand your business and your competitors to design you a website that makes your stand out from the crowd. Our design team work on a designing your website that is unique, fits your brand, is user friendly and makes it easy for your customers to engage and convert.

Q. Do you redesign existing websites?

We certainly can do! It’s important to approach website redesigns sensitively to make sure your reasons for redesigning are valid. This will ensure the project is an overall success from your ROI point of view.

Q. I already have design ideas for my website, how will you be able to implement this?

One of our designers will work with you to understand your ideas and advise you. It would greatly help us if you have references ready for when we speak.

Q. Do I get to see the design before it’s built?

Yes. We practice getting our clients to approve our designs. This would allow us to make the necessary changes before beginning the development process.

Q. Do you work internationally?

Of course! Working with businesses anywhere in the globe is now simple enough thanks to the development of online conference platforms like Zoom, appear.in, and of course Skype, to mention a few.

Q. Will you make the design look good on all devices and browsers?

Yes. The website will be made responsive. This means it will look good and work across known desktop, mobile and tablet browsers. We also have an in built tool that helps you view all your website pages across these browsers.

Q. Will my website look good on a mobile?

Yes. Your website will be made responsive. So it will look good on all mobiles.

Q. Do you offer ongoing help with our new site once it's launched?

If you need our help with web support and maintenance, we’ll be here for you. If not, we will leave you to it. If you change your mind and need us after all, we’ll still be here for you!

Q. Can I add more features after the website is completed and been live for a little while?

Yes. Talk to an expert about what you would like and we will advise you. Remember your website is scalable and new features can be added specifically.

Q. Can I change the design after the website has been completed?

Once the website is completed, you have a the ability to easily change design elements through the websites management console.

Q. Will I be able to manage all the content on the website?

Yes. Your website will have a secure management console which allows you to login and manage the complete website, add unlimited content, make design changes, view all the statistics and even undertake marketing

Q. Will my website be secure?

Yes. Since your website is not built on an open source platform and totally written by us, we know all the code. In addition, we use the latest encryption methods and the latest server technology to keep your website secure and operational.

Q. Where will you host my website?

We use Rackspace servers to host your website.

Q. Will you give me access to the server where my website is hosted?

No. We maintain your website and the server and for security we do not share those details with you.

Q. Can you help me rank high in Google?

A page one position in the Google search results is like gold dust. It was relatively simple to do it not too long ago. Now a days, it's much harder, and getting it incorrectly can damage your reputation. Thankfully, we have all the necessary SEO teams, the expertise to increase your chances, and satisfied clients who can attest to our abilities.

Q. How long does it take to see results from SEO?

Google has personally replied to your question. According to experts, it typically takes between six and twelve months for SEO to improve your company's operations before you start to see results.

Q. How do you look after my website during the 12 month period?

We update the technology and make sure the website is running smoothly. If you encounter any technical issue, we resolve them. We monitor the website and as the number of visitors grow, we ensure that it continues to operate efficiently.

Q. What happens after the 12 month Contract?

The Contract will renew for a further 12 months unless you cancel it prior to renewal. Upon cancellation, we will provide you with your website design and website content in a downloadable format.

Q. What happens if I want to cancel?

You have a right to cancel. You are able to cancel prior to us accepting your order. You are able to cancel after we have accepted your order. Please read our cancellation terms.

Q. Who owns the website?

You will retain all Intellectual Property Rights owned or licensed by you which are provided to us as part of the website content and website design.

Q. Can I take over the web hosting if I cancel?

No. You would need to sign up to your own hosting and you will be responsible for uploading the website design to your own hosting server.

Q. I don’t have a domain name, will you register one for me?

We believe the domain name should be registered legally in your name. You can register the domain name at one of many registrars.

Q. Will you manage my registered domain and make the changes so it points to the hosting?

Yes. We (or you) can make the simple DNS changes to point the domain to the server where the website files are hosted. Once that change has been made, your domain will load the website, anyone who has your domain name will be able to see the website.

Q. Will you give me access to the server where my website is hosted?

No. We maintain your website and the server for security and we do not share those details with you.

Q. Will you provide me with an email address?

We can set you up with email accounts for your business based on your domain. We offer Microsoft Exchange and Microsoft Office 365 services. Please do contact us and we will advise you.

Q. How do I provide feedback to you?

We like to receive feedback, your thoughts and review comments on email. Once we receive them, we'll review them and if need be, give you a call.

Q. Get in touch?

Although we are based in Holborn, Central London. However, below are the areas where most customers get in touch with us: Bristol - Sheffield - Leeds - Glasgow - Brighton - Leicester - Exeter - Manchester - Edinburgh.

Let's make something great together.

Whether it’s a new venture or existing brand. Let us know your ideas below using our project planner and we’ll see how we can help.